From Cost Center to Value Creator: How India GCCs Are Shaping Global Outcomes

India’s Global Capability Centers are undergoing a fundamental paradigm shift, evolving from execution-driven delivery hubs into strategic Global Value Centers that actively shape enterprise priorities and drive global decision-making. By moving beyond traditional metrics of cost and scale, mature GCCs are embedding advanced analytics, technology modernization, and AI-enabled capabilities directly into core operations, earning a [...] The post From Cost Center to Value Creator: How India GCCs Are Shaping Global Outcomes appeared first on CXOToday.com .