TOEIC–FHRAI study calls for role-based English proficiency benchmarks in hospitality

English proficiency requirements in India’s hospitality sector are driven more by job responsibilities than seniority, according to a new study by ETS (TOEIC programme) and the Federation of Hotel and Restaurant Associations of India (FHRAI). Launched at the 56th FHRAI Annual Convention in Varanasi, the report, Job-Relevant English Communication Needs for Hospitality Roles in India, [...] The post TOEIC–FHRAI study calls for role-based English proficiency benchmarks in hospitality appeared first on Hospitality Biz India: Latest News & Analysis .